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HUMAN RESOURCES
Benefits Administration

Donna Langland, Human Resources Director
311 Third Avenue/PO Box 270
Brookings, SD 57006
605-697-8668 Phone
605-692-6907 Fax
dlangland@cityofbrookings.org

In a market that provides ample opportunities for individuals to find employment, one of the key factors in successfully hiring and retaining employees is the benefit package offered. The City of Brookings provides its employees with a competitive benefit package. A goal of the Human Resources Department is to make sure we are providing those benefits in the most cost-effective manner. Major cost-savings have been accomplished through the self-funded health plan set up in 1997. Not only have we saved the City significant money, we have provided the City employees with better service and have been able to maintain the level of benefits.

In order for employees to be aware of the benefits available to them as employees of the City, they must be educated on the programs and assisted when they encounter problems. Human Resources department staff meet with all new employees to acquaint them with the benefits plans of the City as well as the policies and procedures associated with being a City employee. We strive to be approachable and available to employees who need assistance with any concerns surrounding their employment with the City. We assist employees with all aspects of benefits and deal directly with the benefit providers to resolve any problems and claim errors.

While insurance and paid leave programs tend to be the first things a person considers when discussing employee benefits, another very important program offered to City employees is the Employee Assistance Program. The EAP program serves all City employees and their families in dealing with personal or family mental health issues. When employees are dealing with personal issues, it clearly affects their job performance. By providing this service, it is hoped that employees will get help as a first option rather than a last resort and thereby prevent health problems and disruptions in the workplace.

The Human Resources Department is charged with all aspects of benefits administration including the preparation, acquisition and evaluation of Requests for Proposals for all employee benefit insurance and administration contracts. We work together with insurance providers to ensure that benefit contracts meet state and federal laws by researching and recommending amendments to our contracts as needed. HR prepares and maintains all accounting records pertaining to the City of Brookings Health Insurance Trust Account and Section 125 Cafeteria Trust Account and makes recommendations of the appropriate rate levels for the group health coverage classifications.

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