HUMAN RESOURCES
Risk Management
Donna Langland, Human Resources Director
311 Third Avenue/PO Box 270
Brookings, SD 57006
605-697-8668 Phone
605-692-6907 Fax
dlangland@cityofbrookings.org
A responsibility of the Human Resources Department is to protect
the monetary resources of the City through effective loss control
and risk management techniques. The HR Department manages various insurance
programs for the City which may include the Hospital and the Municipal Utilities.
The department coordinates the inspection and loss control programs
and works with department heads to ensure that appropriate insurance
requirements are in place within contracts and service agreements
and that risk transfer techniques are used whenever possible and
appropriate. Human Resources is responsible for the preparation
and evaluation of Requests for Proposals for all lines of insurance
coverage for the City and for the appropriate distribution of coverage
costs to the various departments of the City, Utilities and Hospital.
The Human Resources Department manages the licensing and insuring
of all vehicles owned by the City, including the Utilities and Hospital.
In addition, all vehicle titles are held within the department.
When incidents happen within the City that result in an insurance
claim against the City, HR staff works with the citizen involved
to resolve the claim as quickly and as painlessly as possible. Along
with insurance company adjusters, HR staff investigates claims made
against the City and recommends the disposition of the claim. The
Human Resources Department also coordinates the handling of all
claims filed on behalf of the City.
These are the main areas of the Human Resources Department responsibilities.
In addition to these areas, the HR Department strives to be of service,
whether it be another department, an employee or a citizen. Our
goal is to help resolve whatever issue is of concern. We rarely
know what issue will present itself each day, but we await the opportunity
to be of assistance.
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